Cold storage facility

Dave and the team at Prime are fantastic.

Professional, customer focused business. Nothing is too much trouble. Great looking gear too. Pleasure to deal with.

The good bit is that I requested a side of salmon and someone went off and did just that.The bad bit is that I expect this to be normal behaviour from a fishmonger. Plus I was kept waiting so long as the chaps upstairs finished their chat that another customer came in after me and left in exasperation. I really wanted that salmon so I was in for the long haul. As you'll see from the accompanying picture, the salmon was butchered, to the point that the individual flakes in the fillet have separated. Shame.

Couldn’t believe it when we showed up at our reservation perfectly on time on our organised date (months in advance) with the manager/boss Craig to be told that he had DOUBLE BOOKED our spot and that they had NOTHING available? Not even at another facility nearby?! Late on a Saturday afternoon with little to no options left, National Storage Belmont left us stranded in the middle of Perth with a flight out of the country early the next morning. Honestly can’t understand how something so simple could be handled so unprofessionally and unapologetically. A little heads up would have been nice as we travelled far to be here on time as organised MONTHS in advance. Thank god for Catts Self Storage nearby, handled their service perfectly and professionally, I would highly recommend going there FIRST. We will never come back to Nationals storeage again after such a terrible experience.

Absolutely disgusting customer service with very mislead information!!! We asked for a lower level storage unit and we preferred a roller door hence the lower level storage that we got told we were getting. Paid 29/12/21 and Packed the car up with boxes 30/12/21 went into the storage place and couldn’t find the number, enquired into where it was, the unit we were give was “INSIDE” all the way down the back of the shed with a single door to get everything through!!! They forgot to mention internal was actually inside the shed and not what we wanted the roller door. We didn’t even step foot inside this unit & asked for a refund as it definitely was no good for us at all with big furniture to get through a single door and hallway!!! They wouldn’t refund the money at all and got told to go to Wangara storage that were charging $200 extra a month and thought we would be okay with that!! No other options given. $200 more expensive and more travel for storage!! Told them our circumstances that we are having to use storage us our landlord is selling and we cannot find a rental in this hectic crazy market and because they mislead/miscommunication because we didn’t know the terms they used as internal was INSIDE which was different to our internal of the property that it was all our fault and got told we should of known! We have never ever used storage before! One tiny mislead/genuine mostake on both ends and we loose out on $400+ and having to go spend another $470 somewhere else! We didn’t even receive a map that she promised us to be able to pick a unit that we wanted so we where just given the one they choose for us! If she has sent us the map we would of definitely said no to the unit (another fault of theirs) that now we loose out. The had no remorse whatsoever and was definitely all about the money. Would never ever recommend this storage company to anyone!! Very low what they have done to a family.

Great to deal with, great trade knowledge.

I work at regency foods in this building

It's very cold.

Looks like a great business

Great services from someone you’d trust. Havent had any issues since with the A/C. Will definitely use Prime Refridgeration again :)